Return policy
Returns & Exchanges
Each order is crafted and packaged with care — down to the smallest detail. Your happiness with our jewelry is everything to us.
Once your order is placed, please note that we’re unable to make changes to your shipping address or order details — our process begins quickly to ensure timely delivery.
All full-priced items are eligible for return, exchange.
For full return and exchange details, please see below.
Our Policy
• Free returns for customers in the US.
Simply use our [returns portal] to begin the process.
• 14 days to decide.
You can return or exchange any item within 14 days of dispatch.
• Refunds will be issued to your original payment method.
Please note: shipping fees and gift wrapping are non-refundable.
• Items must be returned in original condition — unworn, undamaged, and in original packaging.
Returns that don’t meet these conditions will be sent back to you.
• Exchanges are welcome.
You can exchange for any item of equal or lesser value.